Privacy Policy
How Viocap Trading LLC collects, uses and protects personal data when you visit this website or contact us.
Who we are
This website is operated by Viocap Trading LLC, a company registered in Dubai, United Arab Emirates ("Viocap", "we", "us"). We are responsible for the personal data described in this policy. You can contact us about privacy matters through our contact page.
Data we collect
- Information you provide: your name, email address, company and the content of your message when you use our contact form or write to us.
- Business and compliance information: company documents and details of directors, shareholders and authorised signatories when you become a counterparty, as required for know-your-customer checks.
- Usage data: technical information such as IP address, browser type, pages visited and time spent, collected through cookies and analytics tools.
How we use your data
- To respond to enquiries and assess potential transactions
- To carry out know-your-customer, anti-money-laundering and sanctions checks required by law
- To prepare, perform and document contracts
- To understand how our website is used and improve it
- To comply with legal and regulatory obligations
Legal basis
Where the EU or UK General Data Protection Regulation applies, we process personal data on the basis of steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, our legitimate interests in operating our business and website, and your consent where required, for example for non-essential cookies. We also process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Hosting, cookies and analytics
This website is hosted on Google's Blogger platform. Google may use cookies and collect usage data to provide and secure the service. We use Google Analytics to understand website traffic. You can manage cookies in your browser settings and opt out of Google Analytics using Google's browser add-on.
Sharing your data
We share personal data only where necessary: with banks, inspection companies, logistics providers, legal advisers and other parties essential to a transaction you are involved in; with service providers such as Google that host or support this website; and with authorities where required by law. We do not sell personal data.
International transfers
Because we operate internationally, your data may be processed in the United Arab Emirates, the European Union and other countries. Where required, we use appropriate safeguards for such transfers.
Retention
We keep enquiry data for as long as needed to respond and follow up, and compliance and transaction records for the periods required by applicable law.
Your rights
Depending on applicable law, you may have the right to access, correct or delete your personal data, to restrict or object to processing, to data portability and to withdraw consent. To exercise these rights, contact us through our contact page. You may also lodge a complaint with a data protection authority.
Changes
We may update this policy from time to time. The current version is always available on this page.
Last updated: October 2026