How We Work

About

A disciplined process from first enquiry to final settlement.

Every transaction follows the same documented path. It protects our counterparties, satisfies our banks and keeps execution predictable.

Our model

Principal to principal. Verified on both sides.

Clarity at the start saves weeks later. We ask for the right information first, and we provide the same in return.

We deal directly with producers, refiners, mills and their authorised representatives on the supply side, and with industrial end users, distributors and established traders on the demand side.

We do not work through long chains of intermediaries. Where a mandate or representative is involved, we verify the mandate itself before proceeding, and where Viocap acts as adviser or arranger, our role, scope and remuneration are set out in a written mandate before work begins.

The process

Six steps to a completed transaction.

Timelines vary by commodity and structure, but the sequence never changes.

  1. 01

    Enquiry and qualification

    You share your requirement: product, specification, quantity, delivery terms, destination and payment instrument. We confirm whether we can serve it.

  2. 02

    Confidentiality

    Where needed, a non-circumvention and non-disclosure agreement (NCNDA) protects both parties before sensitive details are exchanged.

  3. 03

    KYC and compliance

    Company documents, ownership and authorised signatories are verified, and all parties are screened against international sanctions lists.

  4. 04

    Offer and negotiation

    A formal offer or letter of intent sets out price basis, specifications, Incoterms, inspection and payment. Terms are negotiated directly.

  5. 05

    Contract and financing

    The sale and purchase agreement is signed, the payment instrument is issued by a recognised bank, and any financing is put in place.

  6. 06

    Execution and settlement

    Loading, inspection, shipping documents and payment are tracked through to discharge and final settlement.

For buyers

What we need from you.

  • Company profile and registration documents
  • Letter of intent with product, specification and monthly or spot quantity
  • Delivery terms, discharge port or destination
  • Proposed payment instrument and issuing bank
  • Authorised signatory and contact details
For sellers

What we need from you.

  • Company profile and registration or mining and production licences
  • Full corporate offer with specifications and available volumes
  • Origin, loading port and shipment schedule
  • Evidence of product, such as recent inspection or test reports
  • Authorised signatory or verified mandate
Our standards

What you can expect from us.

  • Responsiveness: qualified enquiries receive a clear answer, including when we cannot help.
  • Transparency: pricing basis and the role of each party are documented in writing.
  • Confidentiality: your information is shared only with parties essential to the transaction.
  • Written mandates: advisory and financing engagements start only with a signed mandate that defines scope and remuneration.

Discuss a transaction with us.

Share your requirement for supply, offtake or financing. Qualified enquiries receive a response from our team.

Contact Viocap